Course Description

Warehouse Management and Physical Distribution are important flow control activities in the Logistics Management Function.  Regardless of the efficiency with which all preceding activities have been conducted, these activities have major roles in determining the degree to which total customer satisfaction is achieved.

In today's global business environment, the quality of warehousing and distribution management can have significant impact on corporate performance and profitability.

It is important that both direct and indirect employees involved in these activities fully understand their roles and indeed the consequences of substandard performance.  The ability to co-ordinate internally as a team as well as with other internal functions is crucial to success

Course Objective

Who Should attend?

This five days program is intended for Warehouse and Distribution staff at manager, supervisor and team leader levels who will benefit from a clear presentation on the issues and implications of effective warehousing and distribution management.

They will gain fundamental training on the working practices, principles and procedure of effective distribution and warehouse management as it relates to their function.

Course Outline

·         Warehousing and Physical Distribution as part of Logistics Management

·         Location of Function on the Organization Chart

·         The need for Warehousing and Physical Distribution

·         Inventory as Working Capital
          Stockholding costs
          Influences on Stockholding Costs

·         Functions of Warehousing

·         Storage of Materials
          Records
          Planning
          Equipment
          FIFO /  LIFO
          Layout
          Identification
          BarCoding

·         Maintaining Inventory Accuracy
          Stocktaking
          Cycle Counting
          Technology

·         Warehouse Safety

·         Measuring Effectiveness and Efficiency