Outline
DAY 1
The main cycles in human
resources management
§HR strategy cycle
§Recruitment and selection cycle
§Training and development cycle
§Performance management cycle
§Compensation and benefits cycle
DAY 2
Strategic HR management
§Situation analysis
§'SWOT' analytical tool
§'PEST' analytical tool
§'PEDSTL' analytical tool
§HR strategy
§Visions and missions
§HR strategic goals
§Critical success factors in HR
§Key result areas
§Key performance indicators
§Core competencies
§Core values
§Measurement of each critical success
factor category
DAY 3
Measuring human resources
§Measuring HR strategies: the main
KPIs
§Human resources versus human capital
§Return on Human Capital (ROHC) and
Cost of Labor (COL)
§Human Value Added (HVA) and Profit per
Employee (PPE)
§Employee morale and employee
satisfaction indices
§Other HR metrics
§HR scorecards and dashboards
§The balanced scorecard
DAY 4
Employee turnover
§Turnover versus attrition (gross and
net turnover)
§Voluntary versus non voluntary
separation
§Analyzing turnover: interpreting the
data
§Cost of turnover for organizations
§Healthy versus unhealthy turnover
§Turnover index
DAY 5
Strategic planning and
budgeting for human resources
§Strategic planning
§Approaches to planning
§Various HR plans
§Workforce plans
§Training plans
§Project plans
§The importance of budgeting
§Approaches to budgeting
Budgeting for HR plans
