The Management & Leadership Development Programme

Start Date: 24 Mar 2019
End Date: 28 Mar 2019
Duration: 5
Country: London / UK


A management position requires the holder to perform a number of roles simultaneously: strategist, team-builder, innovator, decision-maker, mentor and leader. Success at a management level involves integrating the requirements of these roles with confidence and assurance. This uniquely designed course offers existing Supervisors, Team Leaders & professionals , and those being prepared for promotion to a senior level, the opportunity to develop the awareness, understanding, knowledge and skills which will enable them to maximise their performance and success in todays fast-changing and demanding business environment.

It will help Supervisors, Team Leaders & professionals answer the following questions:

         What are my leadership strengths and weaknesses?

         What can I do to mitigate the weaknesses?

         How can I improve my emotional intelligence?

         What can I do to lead my people more effectively?

         How can I develop a vision for my area of responsibility?

         What is strategy, and how do I plan for the future?

         Is there a proven process for planning and change?

         How do I ensure that I can implement what gets planned?

The seminar is split into two modules:

MODULE I - Leading with Emotional Intelligence: Psychology of Leadership

MODULE II - Strategic Planning and Goal Setting :Setting Business Goals, Targets & Deliverables

Each module is structured and can be taken as a stand-alone course; however, delegates will maximise their benefits by taking Module 1 and 2 back-to-back as a two-week seminar.


By the end of this programme you will be able to:

         Gain an honest and accurate awareness of Yourself

         Monitor and adapt your own emotions and behaviours for your benefit and that of your Team & Department

         Have a positive influence on the emotions an motivation of others

         Create an atmosphere that fosters emotional intelligence

         Adaptability in dealing with different personalities

         Understand and apply the psychology of leadership

         To study the design of visionary strategic plans

         To consider how to translate strategic plans into action plans

         To examine a model for organisational self-assessment

         To provide insights into strategic planning problems to avoid

         To highlight examples of strategic success and failure

         To understand the nature of the organisational life cycle

         To provide insights into productive contingency planning

Training Methodology

The seminar will combine tutor-led presentations with interactive practical exercises, supported by video material and case studies. Delegates will be encouraged to participate actively in relating the principles of emotional intelligence and strategic planning to the particular needs of their workplace.

Organisational Impact

         Improve teamwork and teambuilding skills through greater emotional intelligence

         Enhance cooperation through better relationship building skills

         Develop a emotionally intelligence work environment

         More efficient allocation of resources

         Greater flexibility in the organisation

         Improved operating performance

Personal Impact

         Learn how to cultivate emotional intelligence competencies

         Effectively manage your own emotions & emotions of others

         Personal growth as an emotionally intelligent leader

         Understand the different personality styles

         Sharper focus on the challenges and opportunities of the future

         More creative and transforming strategic plans

Who Should Attend?

         Supervisors and Management Professionals

         Team Leaders & Professionals who want to create an emotionally healthy, productive workplace and organizational culture to enhance their effectiveness and their ability to form trusting relationships and manage their frustrations and those of others at work.

The Management and Leadership Development Programme will keep you current on recent, cutting-edge developments in leadership theory and practice, and help you better collaborate and manage conflict. This seminar will also help Supervisors, Team Leaders & Professionals in all industries who are involved with the strategic planning process for their unit or the whole organization including budgeting, contingency planning, strategy design, implementation, leadership and monitoring.


Module I

Leading with Emotional Intelligence:
Psychology of Leadership


Introduction to Emotional Intelligence

         Understanding emotional intelligence & its components

         Significance of EQ to effective leadership

         Importance of perception

         Attitudes & behaviour of leaders

         Consequences of low EQ to personal effectiveness

         Removing emotional blind spots


Psychology of Leadership

         Theories of leadership

         Importance of self-concept

         Understanding personality styles

         Optimizing our personality strengths

         Adaptability in dealing with different personalities

         Task versus relationship oriented leadership


Apply Psychology in Leading in an Emotionally Intelligent Way

         Enhancing self-awareness

         Empathy: Increase your level of social awareness

         Delegating tasks and responsibilities

         Influencing and inspiring people

         Identifying personality disorders

         Managing difficult behaviour & poor performance


Building an Emotionally Intelligent Team-based on Psychological Principles

         Importance of EQ to team effectiveness

         Motivating a high performance team

         Building unified teams

         EQ for building trusting relationships

         Conflict resolution for promoting consensus & collaboration

         Increase the EQ of your teams & entire organisation


Communication for Successful Leadership

         Giving & receiving feedback

         Psychology of persuasion

         Creating an inspiring vision

         Solving people problems at work

         Non-alienation for high EQ leadership

         Developing leadership integrity

Module II

Strategic Planning & Goal Setting:
Setting Business Goals, Targets & Deliverables


The strategic planning process

         Achieving competitive advantage by developing flexibility

         Intelligence gathering for SWOT analysis

         Formulating strategy and managing change


The strategic planning process

         Mission statement, preparing for the future

         Market analysis and contingency planning

         Transforming the organisation; strategy implementation and monitoring


Assessing current state of the organization

         Leadership and strategic planning with customer and market focus

         Measurement, analysis and knowledge management

         Human resources and process management for business results


Avoiding the pitfalls of strategic planning

         Lack of vision, captured by the past or lured into complacency by success

         Inability to evaluate fresh ideas, denying the truth and thinking inside the box

         Strategic drift

DAY 10

Personal strategic planning

         Personal goal setting, creating a personal strategic plan

         Developing inspiration and gathering support

         Overcoming adversity by leveraging your skills and building on success

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