Course Description

 

Programme Introduction:

Many organizations today have over half of their revenues or operating budgets paid to their contractors and suppliers in the acquisition of goods, equipment, and services. As a result the evaluation, selection, and management of vendors and compliance to all contract provisions are being recognized as critical processes where high competencies are required. This fast paced programme is all about "making it happen” - getting fair and reasonable prices for high quality, on time performance from our suppliers by gaining both strategic and practical insights into:

        Establishing the Foundation for Successful Outcomes

        Preparations for Drafting the Contract

        Developing Contract Terms & Conditions

        Negotiations in Vendor Management & Contract Compliance

        The Compliance & Control Phase of Contract Management

Course Objective

 

Participants attending the programme will:

        Benefit from hearing the practices and experiences of others

        Learn your fiduciary duties - making sure you are on the owner’s side

        Discuss best practices of supplier qualification and control

        Review aspects of developing the critical statement of work

        Learn about performance based service contracts & service level agreements (SLA)

        Explore contract risks and ways to gain protection

        Explore how to use evaluation results or past performance in contractor selection

        Be provided sources of contract checklist

        Be presented with how to win in negotiations that occur in contract management

        Gain knowledge in how to bring about compliance and what do when contracts fail to perform

 

Programme Methodology:

Participants will increase competencies through a variety of instructional methods including lecture by an experienced practitioner and consultant, exercises to practice methods, and group discussions covering current practices and their relationship to the implementation of new concepts.

Programme Summary:

 

Those involved in Vendor/Contractor Qualification, Selection, Management, and Contract Compliance understand well that their and the organizations performance can be no better than their suppliers. This programme focuses on the significant challenges in this ever changing business environment and the significant opportunities for improvement by providing increased skill sets to all those involved in all phases of contract activities.

 

Who Should attend?

 

        Contracts, Procurement, Purchasing, and Project personnel

        Engineering, Operational, Quality, and Maintenance personnel

and all others who are involved in interfacing with contractors or suppliers in the acquisition of materials, equipment, parts, and services or anyone who wants to improve supplier performance

Course Outline

 

Day 1 - Establishing the Foundation for Successful Outcomes

        Your Fiduciary Duties As A Contract Officer

        Standards Of Professional Ethics In Contracting

        Elements Of A Good Procurement & Competitive Bidding Process

        Supplier Qualification

        Supplier Performance Measurement Methods

        Value Model Of Total Cost Of Ownership

Day 2 - Preparations for Drafting the Contract

        Types Of Statement Of Work,

        Conducting Risk Assessment

        Objectives Of The Contract

        Important Elements Of The Contract

        Basic Contract Types To Distribute Risk

         Performance Based Service Contracts & Service Level Agreements

        Economic Price Adjustment Contracts

Day 3 - Developing Contract Terms & Conditions

        Determining The Contract Clauses

        Sources Of Contract Check Lists

        Inspection, Acceptance, Rejection

        Liquidated Damages

        Force Majeure/Delays

        Spare Parts

        Warranties

 

Day 4 - Negotiations in Vendor Management & Contract Compliance

        Basic Negotiation Concepts

        Negotiation Pressure Points

        Negotiating With Untrustworthy Counterpart

        Determining The Issues

        Negotiations Objective Diagram

        Determining Strengths And Weaknesses

        What Is Your Batna (Best Alternative To Negotiated Agreement)

        Important Points In Win/Win Negotiations

Day 5 The Compliance & Control Phase

        Objectives Of Contract Management

        Key Players In Contract Compliance

        Post Award Conference

        Contract Monitoring Techniques

        How To Deal With Contract Changes

        When Contractors Fail To Do What Was Promised