This course covers the range of concepts, approaches and techniques that are applicable to Business Analysis. It provides a foundation for the range of specialist modular in the areas of Business Analysis, Information System Consultancy and Business Change. In addition, it provides foundation-level Business Analysis knowledge for specialists in other disciplines, particularly Project Managers and System Developers

Candidates should be able to demonstrate knowledge and understanding of business analysis principles and techniques. Key areas are:

• The Role And Competencies Of A Business Analyst

• Strategy Analysis

• Business System And Business Process Modeling

• Stakeholder Analysis

• Investigation And Modeling Techniques

• Requirements Engineering

• Business Case Development

• Management Of Business Change

The training course is relevant to anyone requiring an understanding of Business Analysis including business analysts, business managers and their staff, business change managers and project managers.

DAY 1: Introduction

• What is Business Analysis?

• Value of Business Analysis

• Role of the Business Analyst & other project roles

• Solution Domain, Solution Scope

• Main causes of project failure

• Requirements failure

• What is a requirement?

• Types of requirements.

• The Business Analysis Knowledge Areas.

• Who are Stakeholders?



DAY 2: Business Analysis Planning and Monitoring.

• Plan Business Analysis Approach

• Conduct Stakeholder Analysis

• Plan Business Analysis Activities

• Plan Business Analysis Communication

• Plan Requirements Management Process

• Manage Business Analysis Performance



DAY 3: Elicitation

• Prepare for Elicitation

• Conduct Elicitation Activity

• Document Elicitation Results

• Manage Business Analysis Performance

• Confirm Elicitation Results



DAY 4: a- Requirements Management and Communication.

• Manage Solution Scope & Requirements

• Manage Requirements Traceability

• Maintain Requirements for Re-use

• Prepare Requirements Package

• Communicate Requirements

b- Enterprise Analysis & 

• Define Business Need

• Assess Capability Gaps

• Determine Solution Approach

• Define Solution Scope

• Define Business Case

C-Requirements Analysis:


• Prioritize Requirements

• Organize Requirements

• Specify and Model Requirements

• Define Assumptions and Constraints

• Verify Requirements

• Validate Requirements



DAY 5: a- Solution Assessment and Validation


• Assess Proposed Solution.

• Allocate Requirements.

• Assess Organizational Readiness.

• Define Transition Requirements.

• Validate Solution.

• Evaluate Solution Performance.

b- Underlying Competencies


• Behavioral Characteristics 

• Business Knowledge

• Communication Skills

• Interaction Skills