The Course

This new and much needed program is offered for the first time this year. The HR administrator’s critical role is rapidly changing; the new importance of HR, its changing shape and responsibilities all require outstanding administrative support and leadership. Two of the world highest paid HR professionals started as HR administrators, it’s a career with no boundaries providing you have the right approach for the new challenges of tomorrow's HR.

Some highlights of this course are:

·         You will understand the complete role of HR and the new organizational map

·         Find out the fastest growing area of HR – and why it’s so important

·         Be able to see how HR Data can be better managed and how predictive forecasting works

·         Find out about the 10 key areas of any world class HR function and how they fit together

·         Find out how two key activates in the new HR will dramatically improve HR efficiency

The Goals

At the end of this course you will be able to:

·         Know and be able to demonstrate to others how a world class integrated HR function operates

·         Be able to show others the real value HR can deliver to any organisation

·         Be able to understand how people are the essential ingredient in any organisation – master personality, competence and performance –the three key people ingredients

·         Use new techniques and software to get the best from your existing HR data

·         Update you own skill level for 2012 and beyond

The Delegates

This course is specifically for HR Administrators, HR developers, those wishing to build a career in HR and other people who would like to know exactly what a world class HR function can offer.

The Process

·         This course will be presented by a world leader in effective HR. The training will all be practically based, using industry case studies, group work

and presentations.

·         Delegates will get a colored wall chart showing the new HR function which will aid future development. New software will be demonstrated linked to case studies

·         Delegates will get the opportunity to see personality profiling and its value for recruitment, development and succession planning

The Benefits

For those attending:

·         Master the complete role of tomorrows world class HR functions

·         Gain confidence through attending a definitive course on HR

·         Learn through practice and be able to return to work with an enhanced skill set

·         Find out what outstanding HR has to offer world class companies

·         Be able to have the confidence and knowledge to become more efficient when returning to work

The Results

For the organisation:

·         Greater HR efficiency

·         Forward and results focused

·         HR will become a better fit with the rest of the organisation

·         Those attending will have a significant skills improvement

·         Those attending will be able to improve on the 10 key HR deliverables

·         This course will provide a high return on investment

The Core Competencies

·         Forward Planning and business results

·         Effective and efficient use of time

·         Mastery of new HR skills

·         Able to create business value

·         Business data management

The Programme Content

 

Day One

Does HR provide a good service?

·         Introductions and course objectives

·         What does HR do v What should it do

·         How should HR success be measured

·         Getting HR aligned with organizational needs

·         Debrief review

·         Understanding who is our customer

Day Two

HR in alignment from structure to strategy – how it all works

·         Moving to greater effectiveness- the new shape of HR functions

·         The key critical areas of HR –the new HR map of activities

·         Key activity one – where HR fits with organizational strategy

·         Ways of improving co operation between HR and other departments

·         Tools to help us work better with other departments

Day Three

From recruitment to performance appraisal – critical processes

·         Key activity two Recruitment and selection – your involvement in the process. Recruitment is the gateway into the organisation

·         Recruitment in action

·         Recent improvement in the recruitment process and how to streamline the process

·         Key Activity three Performance appraisal – how much does this cost –

·         Is performance appraisal good value? What is it designed to do?

·         The need to measure and collect two critical pieces of data – Competencies and performance ratings. How to improve this process

Day Four

Training and HR processes

·         Key activity four How to code, priorities and get a streamlined system for training

·         The new training schema

·         Activities involved in training – getting it right

·         Key activity five – Pay bonus and rewards - new ideas and methods to improve motivation

·         Key activity six – Grievance – disciplinary and rules and regulations – the most difficult area; disciplinary issues

·         What other companies do – Case Studies

Day Five

Making things happen correctly

·         Key activity seven – HR’s role as leaders

·         Innovation in succession planning – approaches

·         Key activity eight – People are not your most valuable asset – the right people are – measuring human capital

·         Key activity nine – the new HR powerhouse – manpower planning

·         Using HR data to significantly help the business

·         Key activity ten – the role of HR in managing processes