Introduction

Change management is a challenge for every organization. It is important that everyone involved approaches organizational changes with an open mind.

Change is vital and necessary in life to keep us moving, to keep us growing and motivated and without it life will be static, boring and dull. Organizations become complacent with their current success and overestimate the value of they have and underestimate the value of what they may again by giving that up.

The Leadership of change is vital and no matter what activities a Leader or Manager becomes involved in, from strategy implementation to making simple amendments to a work system; all of these activities require change leadership skills. Every time a Leader or Manager makes a decision, some type of change occurs.

Objectives

·         The Human Psychology required to implement change

·         The Difference between Change Management and Change Leadership

·         The Importance of Communication during Change

·         Strategies and Tools for Effective for Change Management

·         Managing Employee’s Resistance to Change

·         The Psychology of Work

Outline

Day 1 Understanding Human Psychology and its Impact on Change Management

·         What is Human Psychology?

·         Tip of the Iceberg Concept

·         Understanding Yourself

·         Developing  Self-awareness,  Trust and  Communication

·         How Attitudes are formed?

·         Motivation at Workplace and What Drives People to be Motivated

·         The Key Drivers of Change

·         The Need for Change Management

Day 2 Approaches to Organizational Change

·         Where do you start with Organizational Change?

·         Anticipated Reaction to Change

·         What are typically the things which are required to Change?

·         Define the Scale of Organizational Change

·         Approaches to Organizational Change

·         Steps required to Implement Change

·         How to Sustain Change?

·         What is the impact of Appreciative Inquiry on Change Management?

·         Organizational Alignment around the Change

Day 3 Change Management and Change Leadership

·         The Five Psychological Phases of Change and their Effective Management

·         Difference between Change Management and Change Leadership

·         Leadership and Culture in Change Management

·         Change Management and Emotional Intelligence impact on Organization Performance

·         The Key Components of Emotional Intelligence Link to Leadership

·         Emotional Quotient (EQ) vs. Intelligence Quotient (IQ)

Day 4 Organizational Development (OD)

·         What is Organizational Development?

·         Introduction to Performance Management Tool Namely the Balanced Scorecard

·         Defining Strategy and How to Translate It into Action and Execution

·         SWOT and PESTEL Analysis

·         Barriers and Success Factors to Strategy Execution – Culture, Leadership and Human Factors

·         Building a Strategy Focused Organization (SFO)

·         Introduction to Strategy Maps

Day 5 Developing Performance Contracts Framework and Scoring Mechanism

·         Developing Business Plan Methodology to Achieve the Strategic Direction of the Organization

·         Developing and Implementing Performance Contracts Framework between CEO and Functional Managers within the Organization

·         Training Course Review and Wrap-up