Understanding the Transition from Technical Expert to Functional Manager/Supervisor

·         The Functions of Management

·         The Skills Needed

·         Common Management Mistakes You Want to Avoid

·         Assessing and Adapting Your Leadership Style

Planning and Organizing Tools and Techniques

·         Work Breakdown Structures (WBS)

·         Critical Path Method (CPM)

·         Program Evaluation and Review Technique (PERT)

·         Low Cost Scheduling/Crashing

·         Understanding Project Schedules

·         Bar Charting

·         Manpower Planning

Management Through Performance Analysis

·         Creating and Measuring Performance Expectations

·         Key Performance Indicators (KPIs)

·         Setting Targets/Standards

Dealing with Your Team Members, Contractors and Customers

·         Communicating and Influencing

·         Barriers to Communication

·         What Defines A Good Communicator

·         Managing Conflicts Effectively

Building Successful Work Teams

·         The Importance of Teams and Teamwork

·         Understanding the Mechanics of Groups

·         Team-Building Techniques that Work

Analyzing Issues and Making Effective Decisions

·         Defining Problems and Analyzing Causes

·         The Rational Approach to Problem-Solving (Kepner-Tregoe)

·         Problem Analysis Supplementary Tools

·         Creative Decision-Making Tools