Introduction:

This specific training provides participants with a comprehensive background in the area related to management supervision and decision making. It mainly builds and develops people capacity in managing and supervising staff in the workplace. General supervisory skills tackle several topics related to decision making, managing company’s resources, setting work priorities, identifying various tasks/assignments/and activities to achieve a desired goal, result and outcome. This can be best accomplished through a broad range of subjects related to accountability, professional responsibilities, planning and organizing, effective communication, and monitoring work progress. As a matter of fact, managers and supervisors have to set clear targets for all employees, allocate adequate resources to achieve the set goals within a defined time line. We believe that management supervision is a well integrated process of motivating and rewarding staff, creating a productive work environment based on mutual trust and transparency as well as making effective decisions taking into consideration the good choice and risk factor. 



How will this seminar be conducted?

It is going to be a 5-day seminar through which participants will interact and discuss together the essential areas related this subject. Accordingly some practical exercises, self-tests and videos will be shared with all participants to increase their awareness about this theme in particular. Beside that, the training will help participants to develop their competencies and attitude on how to manage and supervise staff at work. In this respect, some group activities will be assigned to all delegates to help them better gain some valuable information and acquire some skills required for their scope of work. 



Why this seminar is designed for you?

This program will prepare supervisors and managers to better assume their roles and professional responsibilities in the companies. The course will basically develop the participants’ know-how and expertise in all related areas to management supervision and decision making. By the end of this workshop, participants will have a better understanding on how to manage and supervise employees using a modern business approach conducive to higher productivity and greater organizational effectiveness. In this respect, some valuable advice, tips and recommendations will be shared with all participants to accordingly improve their performance in the organizations.

Who should attend:

This training will be animated by a certified trainer and qualified expert in the field of Management and HR Consultancy Services. It will take place in Istanbul between July 2-6, 2012. We expect the target audience to represent the supervisory and middle management levels in the companies. However, any person who is highly interested to attend this workshop is most welcome to join us in this program.

Daily Outlines:

Day One

General Supervisory Skills



 Introducing the concept of supervision and its significance in business practices.

 Defining the company overall resources and main challenges faced in this context.

 Describing the core competencies required for general supervisory posts. 

 Setting primary goals, allocating clear objectives, and assigning tasks for employees.

 Highlighting the importance of organizational structure and authority lines. 

 Differentiating between line and staff relationships and professional responsibilities. 



Day Two

Management Beliefs



 Planning for daily and weekly assignments as well as monthly activities. 

 Monitoring daily employee productivity and work schedule to meet deadlines. 

 Assigning clear roles and professional responsibilities to all staff members. 

 Providing guidance, coaching, training, help and continual support. 

 Managing and evaluating regularly and formally employee performance. 

 Rewarding staff achievements and retaining talents in the companies. 



Day Three

Effective Communication Skills



 Highlighting the importance of effective communication in the workplace. 

 Explaining the means, channels, and types of communication.

 Clarifying the whole communication process in organizations. 

 Developing trust and promoting respect among all employees. 

 Managing conflict and developing professional and productive relationships. 

 Providing some valuable tips and advice on how to improve communication skills. 



Day Four

Decision Making 



 Defining the concept of decision making and its whole process. 

 Highlighting the importance of decision making in effectively managing enterprises. 

 Describing the behavioral and analytical processes of decision making. 

 Explaining the decision making competency framework. 

 Managing conflict through rational decision making approaches. 

 Recognizing the value and importance of making effective decisions. 



Day Five

Presentations & Feedback



 Delivering short presentations about selected topics.

 Highlighting participants’ strengths and weaknesses.

 Devising a plan to ensure continual improvement and professional development.

 Providing some advice and recommendations on how manage and supervise staff.

 Giving and receiving feedback about the training program.